Welcome to the pakrobe.com. Please review the basic Terms & Conditions (Agreement) of Pakrobe.com before using the website and services that we offer. When you access and use this Website, then you agree that you will be bound by these terms and conditions (the “Agreement”). These General Terms and Conditions of Use ("General Terms") explain how the legal contract between you and Pakrobe.com is made and sets out the terms of that contract.
PakRobe.com A project of TECH-GATE (Private) Limited.
PakRobe.com is Women, Men, & Kids’ online shopping store where you will find clothing, shoes, clutch bags, jewelry, and accessories especially Indian & Pakistani branded non-branded items for all age group. A perfect place for those who really want to wear something different and stay up-to-date with the latest trends around the globe. We give our customer unique opportunity to design their dresses using our custom size options.
We want to provide a multidimensional interactive shopping portal which fulfills all the needs of our affiliates and customers by focusing on service excellence, personal integrity and technical innovation.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, either to other individuals or entities.
Shipping & Delivery Information
We understand the importance of your orders and strive to ensure that our shipments reach you safe and on time. After placing an order, you will receive a confirmation email notification/call from our Customer Service Representative. Once your order is confirmed, it will be our priority to swiftly make and dispatch your order.
All orders are shipped through the leading and reliable courier services (e.g DHL, FEDEX, UPS & SKYNET) and delivered at your doorstep approximately within 3-7 working days; post the dispatch of your shipment. Our Shipping Rates are subsidized and are much lower than what the shipping companies usually charge for international shipments.
Avail our free international shipping offer. Use Coupon Code “IntFreeDelivery” at checkout to avail Free Shipping.
Free shipping is available in listed countries only.
United States, Canada, United Kingdom, Saudi Arabia and UAE.
The duties and taxes are not a part of the customer’s payment made to us. We ship all orders as gifts to avoid custom duty at customer end. But still some countries apply minor custom duty. Any of the taxes, if applied, will be paid by the recipient at the destination.
We will provide complete tracking details as soon as your order is shipped, you receive complete tracking details via email or you may also check your order status any time by visiting our website and entering the required information.
We understand that not every purchase will fit & returns or exchanges are sometimes needed. Therefore, we offer easy return policy for our customers.
Please read out our return policy below and follow it.
- If there is any issue about quality, color and size, you can inform us and use the return option.
- All returns must be received within 14 days of the original shipment date.
- All items must be returned to us in their original, unworn, unwashed, & smoke-free condition.
- Sale items are all final sales & cannot be returned.
- All items must be returned with their original tags attached. Items returned without original tags or not in original condition or not in with our return policy will be refused or charged a Upto 50% restock fee.
- Original shipping fees are not-refundable & return shipping is the responsibility of the customer.
- Damaged items are only valid for an in-store credit only past the three day notification policy. Damages to items must be reported prior to wearing the garment. Tags must still be attached.
- If you would like to exchange your item for a different size, you will need to send your original item back to our Returns Department. Once we have received your return you will then be issued store credit for the returned item in which you may use to purchase a new size.
- If you have any questions regarding our return policy, feel free to email us at info@PakRobe.com.